Privacy beleid

Effective date: 01/09/2024

1. Introduction

Welcome to Diamantwerp.be. This privacy policy describes how we, Diamantwerp, located at Pelikaanstraat 62, 2000 Antwerp, collect, use and protect your personal data when you visit our website and use our services for the online sale of finished diamonds.

2. Collected Data

We collect different types of data to improve our services and optimize your experience:

• Personal Identification Data: Name, address, email address, telephone number.
• Payment information: Credit card details, bank account numbers.
• Technical Data: IP address, browser type, time and date of visit, pages visited.
• Usage Data: Information about how you use our website.

3. Use of Data

We use the collected data for the following purposes:

• Order Processing: To process and deliver your purchases.
• Customer Service: To help you with questions and problems.
• Improving Services: To improve our website and services.
• Marketing: To inform you about offers, news and events (with your consent).

4. Data protection

We take the protection of your data seriously and have taken appropriate technical and organizational measures to protect your personal data against loss, theft and unauthorized access.

5. Sharing of Data

We only share your data with third parties when this is necessary for the performance of our services, such as:

• Payment processors:To process payments.
• Logistics Partners: For the delivery of your orders.
• Legal Requirements: When we are legally required to provide data.

6. Your Rights

You have the right to:

• Inspection: To view your personal data.
• Correction: To correct incorrect or incomplete data.
• Deletion: To have your data deleted.
• Restriction: To restrict the processing of your data.
• Objection: To object to the processing of your data.
• Portability: To transfer your data to another service provider.

7. Cookies

Our website uses cookies to improve your experience. Cookies are small text files that are stored on your device. You can set your browser to refuse cookies or to alert you when cookies are being sent.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact

If you have any questions about this Privacy Policy or your information, you can contact us at:

Diamantwerp
Pelikaanstraat 62, 2000 Antwerp
Email: info@diamantwerp.be
Phone: +32 3 123 4567